Shipping policy

At Pawfecto, we are committed to providing a smooth and reliable shopping experience for all pet owners across the United States.

📦 Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation.

Once your order has been shipped, you will receive a confirmation email with tracking details.

🚚 Shipping Time & Delivery

We currently ship within the United States.

Estimated Delivery Time: 5–10 business days
Processing Time: 1–2 business days

Please note:

Delivery times are estimates only and may vary due to carrier delays, holidays, or high-demand periods
We do our best to ensure timely delivery for every order

💰 Shipping Charges

We offer free shipping on selected products or promotions
Any applicable shipping fees will be displayed at checkout before payment

📍 Order Tracking

Once your order is shipped, you will receive an email with a tracking number.

Please allow up to 48 hours for tracking information to become active.

🌍 International Shipping

At this time, we primarily serve customers within the United States.

If international shipping becomes available, shipping costs, delivery times, and any customs charges will be calculated at checkout and will be the responsibility of the customer.

📦 Damaged or Lost Packages

We are not responsible for packages that are lost or damaged during transit.

If your order arrives damaged, please contact:

The shipping carrier first to file a claim
Our support team at info@Pawfecto.store so we can assist you

Please keep all packaging and damaged items for claim purposes.